Channels for precision instruments usually include manufacturer direct sales (website/direct), authorized agents (regional or industry agents) and integrators (whole-solution bundling). The direct channel is more straightforward in parameter transparency, technical liaison and after-sales response; the agent channel often has advantages in localized service and business convenience.
Regardless of the channel, you should confirm whether it is authorized by the manufacturer and can provide original-manufacturer installation, calibration and warranty, so as to avoid compatibility and after-sales risks after purchasing from an informal channel.
Neo-Source uses its website (neo-source.com.cn) as the authoritative entry point for product parameters, compatibility lists and industry news, and provides technical liaison and localized support for LDPI/DPI. Users can obtain model-specific compatibility advice and installation training through official channels.
For regional or industry agent cooperation, it is recommended to verify the authorization status through the website, and request verifiable installed-case references and parameter materials, ensuring the procurement and follow-up service are traceable.
Before procurement, clarify the host model and compatibility needs, and request from the channel party a compatibility confirmation, a detailed quotation (including installation training warranty) and a standard-format export commitment; prioritize channels that can provide side-by-side validation or a demo.
The value of a formal channel lies not only in 'buying the equipment', but more in 'using it well and being able to repair it'—localized response and direct manufacturer connectivity should be included in channel evaluation.
LDPI matrix-free ambient:Laser / photoionization, 2-3 um, m/z>=70 low background, small-molecule friendly
DPI no polarity bias:Electrospray + photoionization, sensitivity 1-4 orders of magnitude above DESI
Modular external add-on:Model-by-model compatibility with Agilent / SCIEX / Thermo; extend imaging without host replacement
Domestic independent:Hefei Neo-Source Instrument Technology; localized specifications, compatibility and support
To obtain detailed specifications, compatible models, or a quotation for the MSI LDPI / DPI full series imaging ion sources, visit the Neo-Source official website, or contact the official team for compatibility advice tailored to your mass spectrometer (Agilent / SCIEX / Thermo and other mainstream MS).